FAQs

You cannot install over existing wallpaper. You will need to remove this and prepare your walls before installing our wallpaper.

See the next question on how to prepare your walls.

To ensure a perfect finish, walls should be prepared correctly; all holes should be filled, walls should be smooth, dry and cleared of any debris. Walls must be primed and if necessary cross line with lining paper. Lining paper helps to even out slight imperfections acting as a base for your wallpaper. Turn off the power and remove all faceplates and socket covers.

Do not hang over glossy or non-porous areas. Painted walls should be rubbed down to remove grease or soiling and glossy paint should be rubbed down with sandpaper. Pre paste porous wall surfaces such as plasterboard or chipboard. Never hang over new plaster or un-primed walls.

Wallpaper can only be applied to walls that have been skimmed, primed and painted.

Wallpaper cannot be applied to the following places or surfaces: Face brick, outdoor walls, plastic, metal, melamine, door frames or glass.

Wallpaper bubbles are common after installation. They usually take 2-3 days to go depending on the weather.

Our wallpaper can be wiped with a clean, damp cloth. Never use abrasive substances on wallpaper as this can cause damage.

Please ensure you order enough wallpaper to do the full area. The quantity of each order is printed at one time. Due to various conditions, especially temperature at time of printing can cause slight colour variation when printing a new batch. We therefore cannot guarantee that the additional order will be an exact match to the original order.

Once payment is made it takes 72 hours to print and 3-5 working days for courier to main cities. Additional time for outlying areas.

Tools:
You will need the following:
  • Paste (we recommend using Bartoline All Purpose Wallpaper Adhesive
  • Dust sheet or floor protection
  • Paste brush or roller
  • Sharp knife or snap off blade
  • Plumb bob or laser level
  • Clean sponge & bucket of water
  • Smoothing brush or plastic smoother
  • Tape measure
  • Straight edge or metal ruler
  • A pencil
  • Scissors
  • Soft cloth
  • Ladder
  • The wallpaper roll width is 530mm, which includes a 25mm pattern overlap on the right hand side.  Each drop will therefore be matched up 25mm over the previous drop.
     
    The most important step is making sure the first drop (strip of wallpaper) is straight and level. This will affect all other drops of wallpaper on that wall,, as walls are very rarely straight.
     
    Measure out from the left hand corner of the wall the width of the paper and mark with a pencil.
     
    Place a laser level or plumb bob at this mark and draw a straight, vertical line top to bottom on the wall. (This is your plumb line).
     
    Measure the height of your wall, add 10cm (5cm top and bottom) and cut your first drop of wallpaper.
     
    Once your first drop is ready, apply your paste to the wall using a roller or brush.  Paste the walls generously and evenly. Only apply paste one drop wide plus 10-20cm. Do not apply paste to the whole wall. Paste as you go, pasting just wider than the drop you are hanging.
     
    Making sure the pattern is the correct way up, apply your first drop to the wall, letting the wallpaper overlap 5cm at the ceiling. Hold the wallpaper at the top and move into a straight position using your plumb line as a guide. Whilst the paste is wet you can slide the top of wallpaper into the perfect position so it lines up on the plumb line. Unroll your drop along the plumb line, leaving 5cm at the bottom.
     
    Using the smoothing tool, working top to bottom gently press the strip to the wall. Remove any air pockets by smoothing out from the middle towards the sides of the wallpaper. Wash off excess paste on the ceiling, skirting and wallpaper with a damp sponge and clean water.
     
    Using your straight edge and a sharp knife trim the excess wallpaper along the ceiling and skirting.
    Subsequent drops:
    Once the first drop is in place, paste the next section of the wall, 25mm over the previous drop for the overlap. Before cutting the next drop, ensure you have allowed for the pattern match as well as 5cm extra top and bottom.
     
    If the edges of the wallpaper do not stick to the wall properly, you need to apply more paste in those areas. Carefully apply paste under the edge with a small brush.
    Plug sockets & light switches:
    Plug sockets and light switches should have the facia removed, wallpaper should be laid over the top, carefully cut a cross diagonally from corner to corner. The excess can be cut in at the sides. The rest of the drop must be firmly in place before light switches or plug sockets are cut in.
    Drying:
    Allow the wallpaper time to dry slowly at room temperature; do not attempt to dry it quickly as shrinkage may occur.
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